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Partners
Contact Us
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Frequently Asked Questions
Here are a few of the questions we get asked the most.
Account Setup
How does this compare to QuickBooks with Intuit Payments
What are the limits to attachments?
Can international merchants be supported?
Can the platform be connected to a physical terminal?
When will I receive my deposits?
Can I tell how the customer paid (ACH vs CC)?
Can merchants send a text message to people after that initial text goes out with their invoice link / can people actually respond to them via text?
What reporting is available?
How does Hyfin use the personal information provided in the platform?
Does an invoice have an expiration date?
Can surcharges and convenience fees be applied?
Can an invoice be attached?
How do I know when a payment is received?
Does Hyfin provide confirmation of receipt or that the customer has opened/viewed the email or text?
Can payment receipt confirmation be set up?
Can the platform be used as a virtual terminal (input CC info)?
Can recurring payments be set up?
Can payments be scheduled?
Can customers submit partial payments?
Can Hyfin automatically charge a credit card on file?
Can customers submit a tip?
Is there a limit or fee per Hyfin Users?
Does the merchant have access to the customer's credit card information?
Can users have different roles/limits?
What can be branded/customized?
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